Dee Insurance Solutions (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit DeeInsuranceSolutions.com, submit a website form, schedule a consultation, register for an event, or otherwise interact with our services.
1. Information We Collect
We may collect information that you voluntarily provide, including:
- First and last name
- Telephone number
- Email address
- Appointment or event-registration information
- Insurance-related information you choose to provide
- Questions, comments, or other information submitted through our website forms
We may also automatically collect limited technical information, such as your IP address, browser type, device type, referring website, pages visited, and general website activity.
2. How We Use Your Information
We may use your information to:
- Respond to questions and requests
- Schedule and manage consultations
- Process event registrations
- Send appointment and event confirmations, updates, and reminders
- Provide customer service and ongoing client support
- Communicate information about our insurance services
- Send marketing or promotional communications when separate consent has been provided
- Maintain and improve our website and services
- Meet legal, regulatory, and compliance obligations
3. SMS Text-Messaging Program and Consent
Dee Insurance Solutions may offer informational, service-related, and promotional text-message programs.
Providing a telephone number or submitting a website form does not, by itself, constitute consent to receive SMS messages. Users provide SMS consent only by affirmatively selecting the applicable, unchecked consent box on a Dee Insurance Solutions website form.
Non-marketing messages may include appointment confirmations, appointment reminders, event-registration confirmations, event updates, and other service-related communications.
Marketing and promotional messages may include information about upcoming events, services, educational programs, and special offers. Marketing consent is optional and is not a condition of purchasing any property, goods, or services.
Message frequency varies. Message and data rates may apply. Reply STOP to any SMS message to opt out. Reply HELP for help. After opting out, you may receive one final message confirming your request.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to operate properly, remember preferences, understand website traffic, measure performance, and improve the visitor experience.
Some cookies may be placed by service providers that assist with website hosting, analytics, scheduling, forms, or related website functions. You may manage or disable cookies through your browser settings. Disabling cookies may affect the availability or performance of certain website features.
5. How We Share Information
We do not sell or rent personal information.
We may share personal information with service providers that assist us with website hosting, appointment scheduling, form processing, customer service, communications, or other business operations. These providers may use the information only to perform services on our behalf.
We may also disclose information when required by law, to protect our legal rights, or when necessary to fulfill an insurance-related request that you have authorized.
SMS Consent and Mobile Information
We do not share, sell, rent, or disclose SMS opt-in data, mobile telephone numbers, or SMS consent information with third parties or affiliates for their marketing or promotional purposes.
SMS information may be processed by service providers solely as necessary to operate and deliver our text-messaging services. All categories of information sharing described in this Privacy Policy exclude SMS opt-in data and consent from sharing with third parties or affiliates for marketing or promotional purposes.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.
However, no method of electronic transmission or storage is completely secure. We cannot guarantee the absolute security of information transmitted through the Internet, email, website forms, or text messaging.
7. Data Retention
We retain personal information only for as long as reasonably necessary to provide services, maintain business and compliance records, fulfill legal obligations, and resolve disputes.
8. Your Privacy Rights and Choices
You may contact us to:
- Request access to or correction of your personal information
- Request deletion of information, subject to legal and recordkeeping requirements
- Update your communication preferences
- Unsubscribe from marketing emails
- Withdraw SMS consent by replying STOP to a text message
To make a privacy request, contact us using the information below.
9. Third-Party Links
Our website may contain links to third-party websites. Dee Insurance Solutions is not responsible for the privacy practices, security, or content of those websites. We encourage you to review their privacy policies before providing personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Dee Insurance Solutions
Delaneice “Dee” Clark
Phone: (330) 574-7734
Email: info@mail.DeeInsuranceSolutions.com
Website: https://deeinsurancesolutions.com
